Terms & Conditions

Client Responsibility:

The extent of the record keeping function performed by the client will vary depending on the assignment and will be agreed upon during the course of the appointment. It is the client’s responsibility to ensure the completeness and accuracy of the records and information supplied and to provide explanations on any item questioned in the course of the assignment. This is necessary to ensure the accuracy of the financial information compiled under this engagement.

No Audit Conducted:

It is the client’s and their employees’ responsibility for the maintenance of their accounting systems and internal controls of all their business entities. That includes the keeping and maintenance of all required books of account. The Accounts Studio is not being engaged to conduct a statutory audit of the financial records of any of your business entities and we will not express an auditor’s opinion as to the truth and fairness of the financial statements.

Ownership of Documentation:

The financial statements and any other documents we are specifically engaged to prepare, together with any original documents given to us by you, shall remain your property. Any other documents brought into existence by us, including general working papers and draft documents will remain our property at all times. If our services are terminated, we shall be entitled to retain all documents that we have prepared or hold until payment in full of all outstanding fees.

Agreed Fee:

Hourly rates together with our fixed price services are periodically reviewed and are subject to change without notice. However we are committed to delivering value for money and will adjust rates in accordance with market conditions.

Telephone Policy:

We appreciate that you will need to contact us from time to time and often this need will be urgent. We have thus devised the following telephone policy to ensure that your questions are dealt with in the shortest possible timeframe. We suggest you use the business telephone number as your first point of contact. Our business involves occasional on-site work so if you are unable to contact us on the business number please try the mobile number. If we are unavailable then a message will be taken. In some cases your questions will not be urgent. We encourage you to utilise email or facsimile facilities listed above. This allows you to leave a detailed message and we will then deal with your request as soon as possible.

Invoicing Policy:

Invoices are rendered on a weekly or monthly basis. Where the nature of the appointment is a set assignment invoicing is made on completion of the assignment or if the assignment is a larger one then progress invoices may be used. We expect fees to be paid within normal trade terms, which are communicated on our invoices. Statements are supplied at the end of each month for balances that remain unpaid. Payment may be made by direct transfer, cheque or credit card.

We request that all invoices are to be paid within 7 day terms. All new clients are on payment terms of COD for the initial 6 month period.