by Accounts Studio | Feb 7, 2018 | Blog
Regardless of what area or field you specialise in, without customers, you might as well not be in business. As today’s business world is ultra-competitive, your ability to offer excellent customer service is more critical than ever. If you fail to understand that,...
by Accounts Studio | Dec 27, 2017 | Blog
When we think of New Year’s resolutions, it is usually personal resolutions which spring to mind first. But setting New Year’s resolutions for your professional career makes perfect sense. The first of January marks the beginning of a new year with so many...
by Accounts Studio | Apr 26, 2017 | Blog
Customer service and quality relationships should be high on every creative entrepreneur’s priority list. As a manager, it is your job to be on top of every situation, anticipate your customer’s needs and be ready to act when they have an issue. But more than just...
by Accounts Studio | Nov 9, 2016 | Blog
It is well known in the business world that it costs a minimum of five times more to gain a new customer than it does to keep one. While the time, effort, and resources may be worth it from time to time, it is more prudent to foster loyalty in your customers. One of...
by Accounts Studio | Oct 14, 2015 | Blog
Customer retention, or repeat custom, depending on your business, can be hard work. From recommendations to make your prices more competitive, to giving away free stuff, there is a load of information we can access that will tell us how to keep your customers. Most of...