Posts Tagged "appreciation"

7 Tips For Fostering Loyalty In Your Customers

Posted by on Nov 9, 2016 in Blog

7 Tips For Fostering Loyalty In Your Customers

It is well known in the business world that it costs a minimum of five times more to gain a new customer than it does to keep one. While the time, effort, and resources may be worth it from time to time, it is more prudent to foster loyalty in your customers. One of the main benefits of this is that customer loyalty can significantly reduce the time and money required to acquire new business. Your loyal customers will do all the hard work for you. This doesn’t mean to say it isn’t any effort at all. It will take some effort, and some expense, as well as fundamental changes to the way your business operates. All of it, however, will be of great benefit for your customers, and your business. So how do you foster this loyalty in your customers? 1. Use their name If they’re long term and/or regular customers, you should know their name. If you don’t, there’s no harm in asking. Not only will it provide you with opportunities down the track, it will show them that you care about them, not just as a customer, but as a person in their own right. As...

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